Help Desk Services

The Help Desk is a tool used to coordinate repairs and answer user questions. Each email sent to the help desk generates a service request that will be responded to by the Network Coordinator. This provides a systematic means of contacting the originator and tracking each request.

When requesting service through help desk, please include the following:

1. Name, location and telephone number in your email for quicker response.
2. Please include only one issue per email.
3. Record work-order number when inquiring about your issue for reference.

Hours of operation: Monday through Friday, 8am to 5pm.

After hours assistance needs to be scheduled in advance.

Central office: Meyer Math and Science Building, Rm. S-19

Contact: Helpdesk@jarvis.edu